PagerDuty — Senior Software Engineer
Lisbon, Portugal • Jun 2022–Present
- Shaped and delivered Status Pages end-to-end — technical design, stakeholder alignment, and launch.
- Recently focused on AI in product: agentic flows and integrations to improve UX/ops.
- Part of an incubation/R&D effort to validate new tech and ship only what proves value.
- Stack: Elixir, Python, Node.js, AWS, Terraform, MySQL, Redis, Elasticsearch
Defined.ai — Senior/Lead/Software Engineer
Lisbon, Portugal • Jul 2019–May 2022
- Led a team building automation and data tooling — reduced dependency on manual crowd workflows, increasing throughput and margin.
- Owned technical design for human‑in‑the‑loop features (e‑learning, gamification); improved data quality and contributor engagement.
- Stack: .NET, React, Javascript/Typescript, Azure, SQLServer, Spark, Kafka, Superset
Truphone SCNL — Software Engineer
Lisbon, Portugal • Aug 2017–Jun 2019
- Joined interdisciplinary team for customer experience products (60%+ of revenue); gathered stakeholder requirements and defined architecture for portals and apps.
- Part of the team that shipped one of the first iPhone apps using Apple’s initial eSIM release — OTA data plans and profile provisioning.
- Stack: .NET, React-Native, Javascript/Typescript, MongoDB, Elasticsearch, SQL, Java, Spark
BookedBy — Software Engineer
Lisbon, Portugal • Jan 2016–Aug 2017
- Shipped scalable online booking (standalone or embedded), saving custom dev costs for clients.
- Built central management to push promotions/inventory/users across multi‑store chains.
- Contributed to data warehouse/reporting for manager insights.
- Stack: Node.js, Backbone.js, React, Javascript/Typescript, .NET, EF, PostgreSQL, Docker, AWS
ROFF — Developer
Lisbon, Portugal • Mar 2012–Jan 2016
- Designed API to integrate SAP QM with touchscreen workflows; led technical direction for SAP integrations.
- Implemented warehouse management features (path/ops optimization); SAP/Excel integrations.
- Stack: .NET, SQL, SAP ABAP, Excel Add-Ins, Javascript
InspirennovIT — Developer
Almada, Portugal • Sep 2011–Mar 2012
- R&D for public sector productivity solutions (SharePoint + .NET).
- Built PDF digital signature workflow using Portuguese citizen card.
- Stack: .NET, EF, SQLServer, SQL, Sharepoint, HTML/CSS, Javascript
Research Grant — FCT NOVA
Almada, Portugal • 2011–2012
- Academic data warehouse; candidate info extraction and geo clustering/visualization.
- Stack: SQL, MySQL, Pentaho BI, Java